Sales & Order Management

Create orders, track repairs through every stage, capture leads, process trade-ins, and handle returns all from one powerful POS terminal built for cell phone and computer repair shops.

Sales & Orders

8 Features to Manage Every Sale

From the moment a customer walks in to the final payment, every step is tracked, organized, and optimized for your repair shop workflow.

POS Terminal

Create orders, look up customers, add products and services, apply discounts, and process payments all from one screen. The POS terminal is the central hub of your repair shop - purpose-built so technicians and front-desk staff can ring up sales, attach devices, and check out customers without switching between screens or tools.

FixStop POS order tracking kanban board with repair status columns

Order Management

Track every order with 10+ statuses, view full history, convert leads to sales, and manage billing and shipping info.

Orders by Device

View and filter orders grouped by device type, assigned technician, due date, or status for faster workflow.

Repair Types

Create custom repair and service types with images, pricing, and sort order for your specific shop needs.

Due Dates & Time Estimates

Set due dates and repair time estimates per line item with auto-calculated deadlines and countdown tracking.

Trade-In Management

Create trade-in orders with multiple devices and transfer them directly into your store inventory.

RMA Returns

Track defective and returned items through a full RMA workflow from reported to returned to refunded.

Lead Management

Capture prospect info, auto-send follow-up texts, and convert leads to sales orders when ready. Never lose a potential customer again - every walk-in, phone call, and web inquiry is logged so your team can follow up at the right time and turn interest into revenue.

Explore More POS Features

Sales and orders are just the beginning. Discover everything else your repair shop POS can do.

Ready to Streamline Your Sales & Orders?

Join repair shops across the country using FixStop POS to manage orders, track repairs, capture leads, and grow their business.

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