Frequently Asked Questions
How quickly can you repair my phone?
Most phone repairs at FixStop in Orlando are completed the same day, often within an hour! We're fast, precise, and always reliable.
Do you use original or high-quality replacement parts?
At FixStop, we source high-quality parts, including genuine original components from the same manufacturers that supply the brands themselves. We also offer premium aftermarket options for customers who prefer a more affordable choice. You always have clear options, quality or budget, and your device will feel like new either way.
My screen isn’t cracked but it stopped responding. Can you fix that?
Absolutely! This issue usually involves the digitizer, and our skilled technicians in Orlando can repair or replace it quickly.
Can FixStop repair water-damaged devices?
Yes, we specialize in repairing water-damaged phones. Bring it in as soon as possible, the sooner we see it, the better the odds we can fully restore it.
Should I bring anything besides my phone or tablet?
Just your device and charger, no need to bring cases or original packaging. We'll handle the rest!
How safe is my personal data at FixStop?
Your privacy is crucial. We never store or access your personal data beyond what's necessary to test your device after repairs. All tests are done securely and privately.
What is your warranty?
Every repair at FixStop comes with a standard 90-day warranty on both parts and labor when we use our parts. If you bring your own part, we cannot warranty the repair. For added peace of mind, we also offer an optional Lifetime Warranty for only $10 more, which covers parts and labor for as long as you own the device. Please note: warranties do not cover physical or liquid damage, as those fall under insurance, not repair warranties.
Can you fix charging port issues?
Definitely! Charging port repairs are common, and FixStop Orlando can quickly diagnose and resolve these issues.
My phone battery drains really fast. Can you replace batteries?
Yes! Battery replacement is quick and affordable. Drop by FixStop, and we'll have your device holding charge like new in no time.
My camera stopped working. Can you fix that?
Certainly! We frequently repair camera issues on smartphones and tablets, restoring your device to perfect working condition.
Do you fix speakers or microphone issues?
We sure do. Whether your speaker is quiet or your microphone isn’t picking up sound, our technicians can fix these audio issues efficiently.
If I found a cheaper price elsewhere, will you match it?
Yes! FixStop Orlando strives to offer competitive pricing and we're happy to match local competitors' quotes on most repairs.
Can you fix iPhones?
Absolutely! At FixStop Orlando, we repair all iPhone models, from cracked screens and battery replacements to camera issues and water damage.
Can you fix Android phones, such as Samsung or Google Pixel?
Yes, our skilled technicians repair Android phones including Samsung Galaxy, Google Pixel, Motorola, LG, and more.
Can you repair iPads and other tablets?
We sure do! Whether it's screen repairs, charging issues, or software problems, we fix all iPad models and most Android tablets.
Can you fix laptops, including MacBooks and Windows laptops?
Yes, we provide repairs for all major laptops like MacBook Air, MacBook Pro, Dell, HP, Lenovo, Acer, ASUS, and others.
Do you repair game consoles like Nintendo Switch, Xbox, and PlayStation?
Definitely! FixStop Orlando repairs Nintendo Switch, Xbox Series X, Xbox One, PlayStation 5, PlayStation 4, and more.
Can you fix drones like DJI or Parrot?
Yes! We provide expert repairs for DJI drones, Parrot drones, and many other popular drone brands.
Do you fix Smart TVs?
Yes, we fix Smart TVs from brands like Samsung, LG, Sony, and more, handling common problems like no picture, sound issues, or connectivity issues.
Can you fix Apple Watches and other smartwatches?
Absolutely! Our team repairs Apple Watch screens, battery replacements, and other smartwatch issues.
Can you repair desktop computers?
Absolutely! FixStop Orlando handles all desktop repairs including hardware upgrades, power issues, and troubleshooting.
Do you repair gaming computers?
Yes, we specialize in gaming PC repairs, addressing performance issues, hardware upgrades, cooling systems, and more to get you back in the game quickly.
Can FixStop build custom gaming computers?
Definitely! We offer custom-built gaming PCs tailored to your gaming needs, performance goals, and budget right here in Orlando.
Can you upgrade my existing computer hardware?
Yes, our experts can upgrade your existing desktop or laptop components such as RAM, storage, graphics cards, and more for improved performance.
Do you fix overheating and cooling issues in computers?
Yes, we diagnose and repair overheating issues, clean internal components, and can install or upgrade cooling solutions effectively.
Do I need an appointment, or can I just walk in?
Walk-ins are always welcome at FixStop Orlando! You never need an appointment, just stop by anytime during business hours.
Can you diagnose the issue if I’m not sure what’s wrong?
Yes! We offer free diagnostics on most devices. Just bring it in and our team will quickly figure out the problem for you.
How much does an average repair cost?
Repair costs depend on the device and the issue, but we always give a clear quote before starting. If we open your device and discover any additional problems or charges that weren’t originally discussed, we’ll pause the repair and call you first. We’ll explain exactly what’s needed so you can decide whether to continue or decline, and if you choose not to proceed, you won’t be charged.
Do you offer same-day computer repairs?
Yes! Many desktop, laptop, and gaming PC repairs can be completed the same day, depending on the issue and parts availability.
Can you recover data from a damaged phone or computer?
We handle many types of data recovery, including not-turning-on devices, corrupted storage, and liquid-damaged devices. Success varies by case, but we always do everything possible to save your data.
Do you fix devices that other repair shops won’t touch?
Yes! FixStop specializes in advanced board-level repairs and micro-soldering. Many other Orlando shops send their hard repairs to us.