Customer Report of MacBook Trackpad and Keyboard Not Working
A student from Orlando brought in a MacBook after attempting a battery replacement at home. Once reassembled, neither the trackpad nor the keyboard worked. They searched for macbook trackpad not working repair and decided to bring it to the professionals at FixStop.
Common Causes of MacBook Input Failures
Customers looking for macbook keyboard not working fix orlando often run into problems caused by:
- Ripped or damaged trackpad flex cables
- Improper battery installation
- Liquid exposure on lower case components
- Disconnected sensors during DIY repairs
On many MacBook models, one cable controls both the trackpad and keyboard, so damage to it affects both components at once.
Diagnostic Findings and Repair Process
After opening the MacBook, our technicians immediately found the flex cable that controls the keyboard and trackpad had been torn during the customer’s battery attempt. We contacted the customer, explained the issue, and received approval to proceed.
Repair Solution and Results
We replaced the damaged cable with a new OEM-quality part, reconnected all internal components properly, and tested the MacBook thoroughly. Both the trackpad and keyboard worked perfectly again, and the computer was fully operational.
Why Customers Choose FixStop
Students and professionals who search for macbook repair orlando or macbook trackpad not working repair trust FixStop for expert diagnostics, safe repair practices, and years of hands-on Apple repair experience.