MacBook Not Holding a Charge Reported by Customer
A customer from Waterford Lakes near Alafaya Trail brought in their MacBook because it would shut down instantly when unplugged. Even when the battery showed 90 to 100 percent charged, the laptop would power off as soon as the charger was removed. Many people search online for MacBook not holding charge, MacBook shuts off unplugged, or MacBook battery replacement Orlando when they experience this frustrating problem.
Common Causes of MacBook Not Holding a Charge
When a MacBook will not stay on without the charger, the most common reasons include:
- Failing or worn-out battery, which can no longer store power
- Battery cycle count too high, meaning the battery has reached the end of its lifespan
- Faulty charging port or cable, sometimes misdiagnosed as a battery issue
- Motherboard power issues, less common but possible causes
Customers often describe this as MacBook only works when plugged in, MacBook dies instantly, or Apple laptop not charging properly.
Diagnostic Findings on the MacBook
FixStop technicians performed a diagnostic on the MacBook. The charging port and power adapter were tested and working properly. The real issue was a worn-out battery that could not hold a charge. The system report showed the battery health was poor and had exceeded its recommended cycle count, explaining why the laptop turned off whenever unplugged.
Repair Solution for MacBook Battery Replacement
At FixStop, we performed a full MacBook battery replacement. We carefully removed the old battery, installed a brand-new compatible battery, and recalibrated the charging system. After repair, the MacBook worked perfectly on battery power without shutting down unexpectedly. Customers searching for MacBook battery replacement Orlando, Apple laptop repair near me, or MacBook not holding charge fix can find reliable solutions at FixStop.
How to Prevent Future MacBook Battery Issues
To extend the life of a MacBook battery, our technicians recommend:
- Avoid keeping the laptop plugged in 24/7, occasional cycling helps battery health
- Keep your MacBook in cool environments, heat shortens battery lifespan
- Check battery health in macOS regularly under System Information
- Use only Apple-certified chargers and adapters
- Bring the device to FixStop if you notice fast draining or sudden shutdowns
The customer left FixStop with a fully repaired MacBook running on a new battery. This case shows how our Apple laptop repair service provides quick and reliable solutions for battery problems.