Customer Report of MacBook Keyboard Damage
A customer from Waterford Chase visited FixStop with their MacBook after their kids had pulled multiple keys off the keyboard. They said, "my MacBook keyboard is missing keys". Many people search for when this happens.
Common Reasons for MacBook Keyboard Replacement
Keyboards on Apple laptops may need replacement for several reasons:
- Keys pulled off by accident or children playing with the laptop
- Liquid spills damaging the keyboard circuitry
- Worn out keys from heavy daily use
- Unresponsive keys caused by dust or internal damage
Many customers think replacing just a few keys will fix the issue, but most cases require a full keyboard replacement.
Diagnostic Findings on the MacBook
When inspected, multiple keys were missing and some underlying scissor mechanisms were broken. Repairing individual keys was not possible, so a full keyboard replacement was recommended.
Repair Solution, MacBook Keyboard Replacement
Before:
After:
FixStop technicians replaced the entire keyboard assembly with a brand new OEM part. After replacement, all keys were responsive and the laptop looked like new again.
How to Prevent Future Keyboard Damage
To avoid costly keyboard replacements, we recommend:
- Keep laptops away from children or use protective keyboard covers
- Avoid eating or drinking near the device
- Regularly clean dust and debris with compressed air
The customer left FixStop happy to have their MacBook keyboard fully restored. This case shows how FixStop’s MacBook keyboard replacement service makes laptops look brand new again.