Here's the thing about IT problems: they never happen at a convenient time. It's always 4:47 PM on a Friday, right when your biggest client needs that file you can't access because the server decided today was a good day to take a vacation. We're here to make sure that doesn't happen.
Everything you need to keep your business running without worrying about the tech side. One flat monthly fee, no surprises.
When you sign on for managed IT with FixStop, you're not just getting someone to call when things go sideways. You're getting a proactive team that watches your systems around the clock, patches vulnerabilities before hackers can exploit them, and makes sure your backups are actually backing up (you'd be surprised how often they're not).
We handle the headaches so you can focus on running your business. That means we're the ones on the phone with your internet provider at 8 AM, not you. We're the ones coordinating with your software vendors, managing your licenses, and keeping your team productive.
You've got enough on your plate. Here's why outsourcing your IT is probably the smartest move you'll make this year.
The average small business loses around $427 per minute of IT downtime. Even if your numbers are more modest, think about what happens when your team of ten can't access email, files, or your point-of-sale system for two hours. That's not just lost time, it's lost revenue and frustrated customers. Businesses around Waterford Lakes and Avalon Park call us because they've done that math and they don't like the answer.
Small businesses are the number one target for cyberattacks. Not because hackers have a grudge against your accounting firm, but because small companies tend to have weak security. No firewall management, no patch schedule, passwords written on sticky notes. A solid security posture isn't just for big corporations. If you have customer data on your computers, you need protection.
Every minute your office manager spends trying to fix the printer or figure out why Outlook isn't syncing is a minute they're not doing their actual job. Managed IT means your team has someone to call who can fix things fast, usually remotely, while they get back to work. It's not about being lazy. It's about putting people where they're most productive.
There are a lot of IT companies out there. Here's why Orlando businesses keep picking us.
We're based right off S. Alafaya Trail near Waterford Lakes. Offices along University Blvd and near Full Sail can expect same-day visits when something needs hands-on attention. We're not a call center in another time zone. We're your neighbors, and we know the area because we've been working here since 2012.
Most issues get addressed within the hour, often in minutes. If it's something we can fix remotely, we're on it immediately. If we need to come to your office in the UCF area, Avalon Park, or anywhere in East Orlando, we can usually be there the same day. No "we'll get back to you in 24 to 48 business hours" nonsense.
When you call us, you get a person who actually understands your setup and can talk to you without drowning you in jargon. We don't read from a troubleshooting flowchart. We listen, we diagnose, and we fix it. Your team will learn our names, and we'll learn theirs.
We don't lock you into multi-year agreements. If we're not doing a good job, you should be free to leave. That's how we stay motivated to actually earn your business every single month. Most of our clients have been with us for years, not because they have to be, but because they want to be.
We work with all kinds of small businesses across Orlando, but we've built especially deep experience in these areas.
HIPAA compliance isn't optional, and we take it seriously. We help medical practices around Orlando manage encrypted backups, secure patient records, and keep systems running so your front desk isn't apologizing to patients about "computer issues." From small clinics near Waterford Lakes to dental offices in Avalon Park, we've got the healthcare IT side covered.
Your clients trust you with sensitive information, and that means your IT security needs to be airtight. We handle encrypted email, secure file sharing, document management systems, and cloud backups for law offices across Central Florida. When opposing counsel sends a 200MB attachment and your email chokes, that's on us to fix fast.
Your POS system going down during the lunch rush is a nightmare nobody wants. We keep your payment systems, WiFi, and back-office computers running so you can focus on serving customers. Several restaurants and shops along University Blvd rely on us to keep their tech humming, especially during busy weekends.
Between DocuSign, MLS access, property management software, and mobile agents who need to work from everywhere, real estate offices have a lot of moving parts. We help brokerages and property managers set up reliable networks, VPN access for remote agents, and systems that don't fall apart when you're in the middle of a closing.
Straight answers to the questions we get asked most often.
For most Orlando small businesses with 5 to 25 employees, managed IT runs somewhere between $100 and $250 per user per month. The exact number depends on what you need: basic monitoring and helpdesk sits at the lower end, while full security management and on-site support pushes it higher.
We'll give you a straightforward quote after a quick look at your setup. No hidden fees, no "gotcha" pricing. Compare that to hiring even a part-time IT person (easily $30K+ per year), and the math works out pretty quickly. Reach out and we'll put together numbers specific to your business.
Break-fix is exactly what it sounds like: something breaks, you call someone, they fix it, and you get a bill. Managed IT flips that model. We monitor your systems around the clock, catch problems before they become emergencies, and keep everything updated and secure. You pay a flat monthly fee instead of surprise invoices.
Think of it like the difference between going to the dentist twice a year versus waiting until you need a root canal. One approach is predictable and prevents bigger problems. The other is painful and expensive. If you want a deeper breakdown, check out our guide on what managed IT actually means.
Honestly? That's when it makes the most sense. A company with 5 employees can't justify a full-time IT person (that's a $60K+ salary). But you still have the same security risks, the same need for working email and internet, and the same panic when a computer dies on a busy Monday.
Managed IT gives you a whole IT department for a fraction of what one hire would cost. We have plenty of clients in the UCF area and around East Orlando with teams of 3 to 8 people, and they'll tell you it's the best money they spend each month. Not sure if it's right for you? Read our comparison of outsourced IT vs. hiring in-house.
We work with what you've got. Most businesses already have computers, a network, and some kind of setup in place. We'll audit everything, figure out what's working and what needs attention, and build a plan from there.
Sometimes that means replacing an ancient router or upgrading a server that's been limping along for six years. Sometimes your setup is perfectly fine and just needs proper monitoring and maintenance. We're not going to sell you equipment you don't need. That's not how we operate, and our long-term clients in Avalon Park, Waterford Lakes, and across Orlando will vouch for that.
Let's talk about what your business actually needs. No pressure, no jargon, just a straightforward conversation.
Tell us a bit about your business and we'll get back to you with a plan. No sales pitch, just honest advice.